If you’re a janitorial firm working in retail stores or commercial buildings, chances are that floor waxing is a major part of your operations. And chances are that you assume that your general liability policy covers you for those operations. A precaution: take a second look. Many general liability policies written for janitorial contractors exclude or limit coverage for floor waxing operations.
Insurance companies do a good job of hiding exclusions in their policies. Often the contractor finds out the hard way when a claim is not going to be covered. Floor waxing exclusions can be written into a policy in a couple of ways. The first of which is a Designated Work Exclusion. Very simply, this excludes specific operations from coverage. The second way, a Class Specific Limitation, is a little sneakier. Class Specific Limitations restrict coverage to operations defined in the Class Code under which the policy was written. Often these class code definitions are written by the insurance companies and can limit where you work and what kind of work you can do.
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